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Pricing
One flat price per seat, per month. No seat minimum, no setup fee, no annual lock-in — month to month, cancel any time. Designing your contact center is free.
You only pay for what you use. Long-distance minutes and AI usage are billed separately, metered at transparent pass-through rates.
Plans
Per user, per month. Every plan includes the setup experience and the platform's intelligence — long-distance and AI usage billed only as you use them.
Business User — $19/user/mo. A phone seat for back-office people who don't work the queues.
The customer-facing answer bot (CallCorp Autopilot) is a flat-fee monthly add-on — never per resolution.
What you pay for
No hidden line items, no surprise metering on the things that should be included. Two things are billed separately — and we tell you exactly what they are.
Included in your seat, every month: the platform, its intelligence, and the free setup experience. No setup fee, no seat minimum, no annual contract.
Billed separately as usage — you only pay for what you use: long-distance minutes and AI usage, both metered at transparent pass-through rates. You see the rate, you see the meter, you pay the pass-through. That's the whole deal.
Usage rates are pass-through and disclosed up front. The customer-facing answer bot is a flat monthly add-on, not charged per resolution.
Compare
The full capability picture, plan by plan. Most people never look at this — the setup experience recommends the simplest plan that covers what you need.
| Capability | Business User | Essentials | Premium | Ultimate |
|---|---|---|---|---|
| Core telephony | ||||
| Voice | ✓ | ✓ | ✓ | ✓ |
| Self-provisioning | ✓ | ✓ | ✓ | ✓ |
| Domestic & international dialing | ✓ | ✓ | ✓ | ✓ |
| Voicemail | ✓ | ✓ | ✓ | ✓ |
| Conference call | ✓ | ✓ | ✓ | ✓ |
| Call forwarding | ✓ | ✓ | ✓ | ✓ |
| Virtual PBX | ✓ | — | — | — |
| Contact center | ||||
| Automatic call distribution & menus (ACD/IVR) | — | ✓ | ✓ | ✓ |
| Callbacks | — | ✓ | ✓ | ✓ |
| Contact manager | — | ✓ | ✓ | ✓ |
| Call queue | — | ✓ | ✓ | ✓ |
| Report analytics | — | ✓ | ✓ | ✓ |
| Build-your-own reports & visuals | — | ✓ | ✓ | ✓ |
| Call recording | — | ✓ | ✓ | ✓ |
| Intelligence | ||||
| Call transcription (real-time & historical) | — | ✓ | ✓ | ✓ |
| Call summarization | — | ✓ | ✓ | ✓ |
| Topic detection | — | ✓ | ✓ | ✓ |
| Sentiment analysis | — | ✓ | ✓ | ✓ |
| Smart wrap-up | — | — | ✓ | ✓ |
| Digital channels | ||||
| — | — | ✓ | ✓ | |
| Web chat | — | — | ✓ | ✓ |
| Text (SMS/MMS) | — | — | ✓ | ✓ |
| Social | — | — | ✓ | ✓ |
| Advanced routing | ||||
| Advanced routing logic | — | — | ✓ | ✓ |
| Scheduled follow-up communications | — | — | ✓ | ✓ |
| Quality & coaching | ||||
| Scorecards | — | — | — | ✓ |
| Score assist | — | — | — | ✓ |
| Post-call feedback surveys | — | — | — | ✓ |
| Post-chat feedback surveys | — | — | — | ✓ |
| Screen recording | — | — | — | ✓ |
| Outbound & integrations | ||||
| Outbound dialer (agentless/preview) | — | — | — | ✓ |
| Third-party app plugins | — | — | — | ✓ |
| Workforce-management integration | — | — | — | ✓ |
All plans are per user, per month. Long-distance and AI usage billed separately at transparent pass-through rates.
Questions
Yes. Describing your business, exploring what's possible, and getting a designed contact center with a recommended plan costs nothing and needs no account. You only start paying when you go live with seats.
Two things: long-distance minutes and AI usage. Both are metered and billed separately from your seat price, at transparent pass-through rates — you see the rate and the meter, and you only pay for what you use. Everything else your seat covers is included in the flat monthly price.
No. There's no seat minimum, no setup fee, and no annual lock-in. Billing is month to month and you can cancel any time.
A $19/user/mo phone seat for back-office people who need voice, voicemail, conferencing, forwarding and a virtual PBX — but don't work the queues. It's the right seat for staff who should be reachable without full contact-center tooling.
T-Mobile runs on the CallCorp platform — that's the engine underneath. It doesn't change how you're billed: you get one simple per-seat price from T-Mobile, plus the two disclosed usage meters. Nothing to reconcile across vendors.
Describe your business in plain words. T-Mobile recommends the simplest plan that covers what you need — free, no account required.
Design your plan free →